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Warn neighbours

Safeguard now offers the option to alert neighbours via SMS in emergencies, configurable by admins through the dashboard.

Guus de Zwart avatar
Written by Guus de Zwart
Updated over a week ago

Who can use this function

👥 Callable user, dashboard users, location admins, and organisation admins

🖥 Customisable via the Safeguard Dashboard by location admins and administrators

When you want to also warn the neighbors during a Safeguard call, this is possible.

The neighbors will be warned via an SMS message on their phone.

Below, we explain how you, as a (location) manager, can set up and execute this.

  1. Log in to the dashboard

  2. Click on management in the left sidebar

  3. Then click on locations in the top bar

  4. Click on edit and the location opens

  5. Check the checkbox 'neighbors to be warned in emergencies'

  6. Click on 'add neighbor'

  7. Then enter the name of the neighbor and their mobile phone number

  8. Save the location

The neighbor or neighbors are now added to the location. This does not mean they are immediately notified of every call. You can specify per call whether the neighbors need to be warned.

You can indicate this during the setup of a scenario or manually check it during a separate call.

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