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Signing in for your shift on a shift phone

On a shift phone, you are only alertable once you sign in for your shift. This is how to do it on iPhone and Android.

Written by Guus de Zwart

Who can use this feature

👥 Emergency responders on a phone that is set up as a shift phone, and the admins who set this up

📱 Sign in through the App on iPhone and Android, with the widget on Android only

🖥 Set up in the Safeguard Dashboard

💎 Part of the shifts module, which Safeguard switches on for your organisation

You work with a phone that belongs to the shift, not to one person. On a shift phone like this, the app does not check where you are. You sign in for your shift and are then alertable until the shift ends.

Signing in in the app

  1. Tap Profile and then Start shift. On the iPhone, you can also use the quick action Start shift or the Choose a shift button on Presence.

  2. On the ‘Choose a shift’ screen, choose the shift that is starting now.

  3. Tap the button with the end time, for example Sign in until 17:00.

The Choose a shift screen with a selected shift and the Sign in until 17:00 button

You are now alertable. Presence shows ‘You are alertable’.

Signing off

  1. On Profile, tap View shift.

  2. On the ‘Current shift’ screen, tap Sign off.

The Current shift screen with the Alertable status, the remaining time and the Sign off button

At the end of the shift, you are signed off automatically. After that, you are no longer alertable.

Signing in with the widget (Android)

On Android, you can also sign in with the shift widget on your home screen.

  1. Check your status on the widget: ‘Alertable’ or ‘Not alertable’.

  2. Tap Sign in.

  3. Choose the shift that is starting now.

You can also sign off in the widget, for example when you end your shift early or hand over the phone.

Adding the widget to your home screen

  1. Press and hold an empty spot on your home screen.

  2. Tap Widgets.

  3. Look for Safeguard in the list.

  4. Press and hold the shift widget and drag it to where you want it.

The steps may vary slightly depending on the phone brand.

On a shift phone, only your shift counts. Automatic presence based on location is off. So check at the start of your shift that you are signed in.

For admins

  1. In the dashboard, go to Administration > Users and open the user of the shift phone.

  2. Switch on Shift phone.

  3. Under Shift phone location, choose the location of the shift.

  4. Click Save.

On Presence, you see a compass icon next to anyone with a running shift. Hover over it to see ‘On shift’.

Presence in the dashboard with the compass icon and the On shift tooltip next to a user

Would you like to use shifts? Send us a message through the chat.

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